Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your service or product purchase (issue description, make & model of affected device etc.)

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor - Squarespace Payments - will also collect payment information from you. See the “Squarespace Payments” section below for more details.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Forms

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

SquareSpace Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Scheduling with Acuity

When you schedule a consultation by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

• Name

• Email address

• Phone number

• Details relating to your appointment (technical issue details, affected device etc.)

• Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

SMS Texting Privacy Policy

Company Name: StraitFix Computing

StraitFix Computing respects your privacy and is committed to protecting your personal information. This SMS Texting Privacy Policy explains how we handle your information when you communicate with us via text message (SMS or MMS).

1. Use of SMS Communication

StraitFix Computing uses text messaging only to communicate directly with customers who contact us via SMS. This includes replying to service inquiries, confirming appointments, and providing updates related to active service requests.
We do not send unsolicited marketing or promotional text messages, and we do not conduct SMS advertising campaigns.

2. Information We Collect

When you communicate with us by text message, we may collect the following information:

• Your phone number

• The content of your messages and related correspondence

This information is used solely for legitimate business purposes — specifically, to respond to your inquiry or manage your requested service.

3. Privacy and Data Sharing

Your personal information, including your phone number and message content, will never be shared, sold, or rented to any third party for marketing or promotional purposes.
We may share limited information only when required by law or when necessary to operate our communication systems. Text messages and phone communications are securely processed and managed through Dialpad, our trusted softphone and communication service provider. Dialpad adheres to its own strict privacy and data protection standards.

4. Opting Out

You may opt out of receiving text messages from StraitFix Computing at any time by replying “STOP.” Once you opt out, we will no longer send SMS messages to your number unless you initiate new contact.

5. Data Security

We take reasonable and appropriate measures to safeguard your personal information from unauthorized access, use, or disclosure. Our communication systems are managed securely through Dialpad and other trusted service providers.

6. Changes to This Policy

We may update this SMS Texting Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.

7. Contact Us

If you have any questions about this SMS Texting Privacy Policy or how your information is handled, please contact us at:

StraitFix Computing
📧 Email: dan@straitfix.com
📞 Phone: 813-488-0047
🏢 Business Address: 5004 E Fowler Ave STE C334, Tampa, FL 33617